Timothy Ratliff

Data Services Software Engineer

• Built and maintained enterprise tools and services in C#, Python, and Java for data ETL across thousands of company wide data pipelines
• Architected the conversion of legacy data pipelines to the new Big Data platform using Apache Spark, Hive, Hadoop, and Trino
• Designed and developed a highly available, low latency GraphQL service in .NET for serving millions of rows of data to internal applications, utilizing Apache Kafka and Redis for caching
• Developed an event-driven monitoring and operational health system using containerized software (Prometheus/Grafana/Loki) to collect and track events, metrics, and logs across all data services, resulting in up to a 50% reduction in latency and general increase in service reliability
• Responsible for full stack software development of a business facing dashboard application (Node.js/C#/SQL) for tracking data pipeline health and availability

Junior Sofware Developer

• Helped to design and develop a project management solution for the Louisiana Department of Environmental Quality (ASP.NET)
• Developed and maintained automated tests in C# for unit, integration, and regression testing
• Practiced Agile and Scrum with other software developers

Software Engineering Intern

• Developed an ITSM solution inside of Microsoft Sharepoint for the company'sinternal use (change management, issue tracking, etc.)
• Tracked and managed project in Jira, with Git as version control
• Coordinated with development team and assisted with QA testing and issue tracking

Louisana State University